Exception processing message 0xc0000135

The “Exception Processing Message 0xc0000135” errors are caused by missing Visual C ++ files on your system.

Visual C ++ is a “library” package, distributed by Microsoft to help standardize the development process for a large number of different functions within Windows. There are multiple versions, and some errors are simply due to the lack of a particular version on your system.

Almost all popular applications for the Windows platform use a version of VC ++, and it is clear that the game / application you are trying to run has the same requirement.

Unfortunately, there are a number of common issues with VC ++ that prevent it from working as required. These include everything from your PC not having the correct version installed, to having several of your DLL files missing.

To ensure that this problem does not persist, you need to make sure that your system has all the necessary files to run and that the game / application can load them correctly.


Although the bug is often attributed to BattlEye, or a number of other “third party” packages, the real problem exists in the way of how a particular game will be linked to using a particular VC ++ package.

Microsoft distributes VC ++ “redistributable” packages as standalone software, which means that you can install / uninstall them as needed.

Because of this, it is often the case that they get damaged.

  • Particular Visual C ++ redistributable packages not present on your system

  • The VC ++ package is not installed correctly

  • The game cannot access the required VC ++ files

  • Administrator access required

  • Windows cannot access certain settings, etc.

  • The antivirus could be blocking access to various subsystems

The error will normally be displayed with the following error messages:

Exception processing message 0xc0000135


The core of the problem is that the application you are using does not have access to a particular “DLL” (Dynamic Link Library) file.

These files are used to provide standardized functionality in Windows and are used by almost every application that you can use on the platform.

Your game may not be able to read one of the many “DLL” files implemented by the various Visual C ++ packages.

The solution is to ensure that VC ++ is installed correctly.


The way to fix the problem is to make sure your application has full access to the file it requires:

1. Reinstall the faulty application

The first step is to completely reinstall the faulty application.

In the case of a game, this also means any associated software that may have been added (like a launcher, etc.).

  • In Windows 7, click “Start”> “Control Panel”> “Add or Remove Programs”

  • In Windows 10, right-click the “Start” button> select “Apps and Features”

  • Scroll down the list

  • Select the application causing problems

  • Select “Uninstall”

  • Follow the process

  • Reboot your system

This will completely remove the software from the system; After rebooting, you should reinstall the software.

To do this, it is absolutely the best strategy to download a new version of the software from the Internet before trying to install it again.

2. Reinstall the VC ++ packages

After you’ve tried reinstalling the software, you should look at any of the VC ++ packages on your system.

As mentioned, the main problem with this error is that a VC ++ package will not have the necessary files to run; this can be solved by reinstalling any version of VC ++ on your system.

To do this, you must follow these steps:

  • In Windows 7, click “Start”> “Control Panel”> “Add or Remove Programs”

  • In Windows 10, right-click the “Start” button and select “Applications and Features”

  • Scroll down to “Microsoft Visual C ++ Redistributable.”

  • There should be some variants

  • You need to take note of the year and architecture of each VC ++

  • For example, “VC ++ Redistributable 2012 x64”

  • Login to your favorite search engine and search for “Visual C ++ Downloads”

  • Click on a Microsoft page titled “Latest Supported Visual C ++ Downloads.”

  • Scroll down to each “year” you have installed

  • Download the redistributables based on the architecture you listed

  • Save them to your hard drive + then run each

  • After installing them, reboot your system

The installation process should give you the ability to determine exactly if any of the VC ++ packages were damaged or corrupted (they are often overwritten).

If this doesn’t solve the problem, you should try to point to the missing DLL.

3. Replace faulty / missing DLL

Here’s the real heart of the problem: Your system is missing a DLL file.

To fix this problem, you must first discern which file is missing and then look for a replacement:

  • Download an app called “DependencyWalker” (you can find it by searching)

  • Save it to your system and run it

  • Charge it

  • In the user interface, find the “open” icon (top left) and click on it.

  • Find the EXE for the application displaying the error

  • From the left sidebar, look at all the DLL files that the application uses

  • There should be one of them highlighted in red; write it down

  • If you can identify the file that the application requires, go to the Internet

  • Look for the file

  • Look for any website that specializes in sharing backup DLL files (DLLMe is pretty good)

  • Download the file to your system

  • If the file passes your antivirus scans etc, go to C: / Windows / System32

  • Put the file there

  • Press the “Windows” + “R” keys

  • Type “CMD” and press “Enter”

  • Type “regsrv32 ____. Dll” (inserting the name of the new DLL file you got)

  • Wait for the process to complete and start your application again

While this is the most effective solution (if the first two steps didn’t work), most people struggle with DependencyWalker. Since it is a professional tool, you may need help to make it work.

4. Registry repair

This is not essential, but it sets a precedent, especially if you trust your system for work / business.

The “registry” is a database within Windows that stores all of your system settings. One of the settings it keeps is a list of DLL files (for easy access).

It can often happen that programs overwrite the DLL list, add wrong listings, or simply cause problems.

You can use a “registry cleaner” to fix this problem.

However, you should be careful because “registry cleaning” tools have long been hyped by unscrupulous marketers.

The only tool worth using at the time of writing is “CCleaner”, which is completely free and has been downloaded over a billion times:

  • If you want to try using a registry repair tool, download your preferred option

  • Once saved, upload it to your system

  • Let it scan for all possible errors / problems in the system

  • Clean up any bugs you find

Obviously, this is not expected to adequately resolve bugs, but it should at least contribute in some way to ensuring the integrity of the underlying system.

If you keep seeing the error, it means there is a deeper problem with Windows or your game / app.

Typical issues here come from permissions or perhaps another piece of software blocking installation / access to required files. If this is the case, you will need to speak to someone with specific knowledge of your system, and that can only come from people with access to the actual applications you are trying to run. The best communities for this include Reddit, Microsoft Answers, and SuperUser.

If you need further assistance or are experiencing a business computer problem, you may want to seek the support of someone who provides the solutions professionally. Fiverr has some good providers that can do this type of work (you will pay a fee). In any case, the best way to get the most out of the system.

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